Privacy Policy

Journey Space PBC. (the “Company,” “we”, “our,” and “us”) respects your privacy and is committed to protecting it through our compliance with this privacy policy (the “Privacy Policy”). The Privacy Policy describes: (1) the types of information we may collect or that you may provide when you access or use the Journey Space Website, platform, or any Journey Space offerings (the “Platform”); and (2) our policies for collecting, using, maintaining, protecting, and disclosing that information.

The Privacy Policy, together with the Terms of Service (“ToS”) constitute a single agreement between you and us (the “Agreement”). The Privacy Policy applies only to information we collect in this Platform and in email, text, and other electronic communications sent through or in connection with this Platform.  

   

This Privacy Policy does not apply to information that you provide to or is collected by any third party. These third parties may have their own privacy policies, which we encourage you to read before providing information on or through them.

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, do not register with or use the Platform. By registering with or using the Platform, you agree to this Privacy Policy. The Privacy Policy may change from time to time, and your continued use of the Platform after we revise the Privacy Policy means you accept those changes, so please check the Privacy Policy periodically for updates. 

 

CHILDREN UNDER THE AGE OF 18.

The Platform is not intended for children under eighteen (18) years of age. No one under age eighteen (18) may provide any personal information to us or on or through the Platform.

We do not knowingly collect personal information from children under the age of eighteen (18).  If you are under eighteen (18), do not use or provide any information on this Platform or on or through any of its features or register on the Platform (if such feature is available), make any purchases through the Platform (if such feature is available), use any of the interactive or public comment features of this Platform (if such feature is available) or provide any information about yourself to us, including your name, address, telephone number, email address, any screen name or user name you may use, or any other information.

If we learn we have collected or received personal information from a child under eighteen (18) years of age without verification of parental consent, we will delete that information.

If you believe we might have any information from or about a child under the age of eighteen (18), please contact us at team@journeyspace.com.

 

PERSONAL INFORMATION AND OTHER DATA WE COLLECT.

Personal Information. When you register with or use this Platform, we may ask you for certain information. We consider all information that can be used to identify a specific person, including your name, mailing address, email address, telephone number, or any other information that the Platform collects which applicable law may consider personally identifiable, personal information, personal data, and other such designations (collectively, “Personal Information”).        

We Collect Several Types of Information About or Relating to You, Including: (1) Personal Information that you voluntarily provide when you create an account on the Platform, including your (a) name, (b) postal address, (c) email address, (d) telephone number, (e) date of birth, or (f) any other information by which you may be personally identified, or contacted online or offline; (2) information that you voluntarily provide pertaining to your health, mental state, practices, and life experiences; (3) information that you voluntarily provide including (a) the details and impact of your experiences and activities you may be engaging in before, during, or after your interaction with the Platform, (b) notes pertaining to your general feelings and and perceptions, (c) your notes on your professional and personal life, and (d) any other information you may share over a period of time (collectively, “Your Data”); and (4) information such as (a) pages you view, (b) search terms you enter and your browsing history, (c) your interactions with the Platform, (d) times you access the Platform, (e) locations from which you access the Platform, (f) device identifiers for your mobile device, (g) your internet protocol (“IP”) address, (h) information about your internet connection and internet provider, (i) your mobile network, (j) your preferences on the Platform, and (k) whether you use or access any other products or services offered by the Company (“Technical Information”).

 

HOW WE COLLECT YOUR INFORMATION. We gather your Personal Information, Your Data, and your Technical Information (collectively, your “information” as used throughout the Privacy Policy) from the following sources: (1) information that you voluntarily provide on the Platform (and records and copies thereof), including (a) information you provide at the time of registering to use the Platform, (b) your subscriptions to our services, (c) your posting of materials, and (d) Your Data submissions; (2) records and copies of your correspondence (including email addresses and phone numbers) if you contact us;  (3) information that we may ask for if and when you request information from us or report a problem with the Platform; (4) your responses to questions and surveys that you may choose to complete; (5) your search queries, views, comments, and engagement with content on the Platform; (6) automatically as you navigate through the Platform, including through the use of cookies, web beacons, and other tracking technologies; and (8) third parties, for example, our business partners.

User Contributions. In addition to Personal Information, you may be able to voluntarily provide certain information for publication, sharing, or display on public areas of the Platform or websites that you access through the Platform (collectively, “User Contributions”). Such voluntary User Contributions are posted and transmitted to others at your own risk. Although you may set certain privacy settings for such information in your account profile, please be aware that no security measures are perfect or impenetrable. Additionally, we cannot control the actions of third parties with whom you may choose to share your User Contributions. Therefore, we cannot and do not guarantee that your User Contributions will not be viewed by unauthorized persons.

 

AUTOMATIC INFORMATION COLLECTION AND TRACKING. When accessing and using the Platform, we may use technology to automatically collect information in the following ways: (1) when you access and use the Platform, we may automatically collect certain details of your access to and use of the Platform, including traffic data, browsing history and patterns, times of day you visit the Platform, your activities and preferences on the Platform, and other communication data and the resources that you access and use on or through the Platform; (2) we may collect information about your mobile device, internet connection and service provider, including your IP address, IDFA, Andriod/Google Advertising ID, IMEI, the device’s unique identifier, device characteristics, operating system, browser applications used, mobile network information, and the device’s telephone number; and (3) the Platform may access metadata and other information associated with other files stored on your device, including for example, photographs, audio and video clips, personal contacts, and address book information. Subject to the license grant and our rights set forth in the ToS, you may opt out of data collection at any time by ceasing use of the Platform and deleting it from your Mobile Device.

 

INFORMATION COLLECTION AND TRACKING TECHNOLOGIES. The technologies we use for automatic information collection may include:  

  • Cookies (or mobile cookies). A cookie is a small file placed on your Mobile Device. Note that while you can set your device to not allow cookies, we may not be able to honor that request, and may track your activity and collect information about you and your online activities even when the browser is set to “Do Not Track”.
  • Flash Cookies. Certain features of the Platform may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on the Platform. Flash cookies are not managed by the same device settings as are used for cookies and you may not be able to shut down our collection of and use of information through this technology.
  • Embedded Scripts. An embedded script is programming code that is designed to collect information about your interactions with the Platform, such as information about the links you click on.  
  • ETag, or entity tag. An ETag, or entity tag, is a feature of the cache on computing devices. It is an opaque identifier assigned by a web server to a specific version of a resource found at a URL. It is one of several mechanisms that HTTP provides for web cache validation.  These allow websites and applications to be more efficient and not serve content again, when data is already cached and ready to view.
  • Fingerprinting. Fingerprinting refers to the collection and analysis of information from your device, such as your operating system, plug-ins, system fonts and other data, for purposes of identification.
  • Recognition Technologies. Recognition technologies refers to various technology features, including application of statistical probability to data sets, which attempt to recognize or make assumptions about users and devices (e.g., that a user of multiple devices is the same user).
  • Data Aggregation Technologies. We utilize data aggregation tools to collect and process Aggregated Usage Data.

Google Analytics

We may use Google Analytics, a service provided by Google, Inc. (“Google”) for various purposes, including potentially to analyze traffic on our Platform, to grow our business, to improve and develop our services, to monitor and analyze use of our services, to aid our technical administration, to increase the functionality and user-friendliness of our services, and to verify that users have the authorization needed for us to process their request.  Google may collect your IP address, and other information (although typically not your name), and utilizes the data collected to track and examine the use of our Platform, and to prepare reports for us based on your activities online, among other uses.  As part of Google Analytics, Google tracks many variables, including information about what websites you visit over time, how long you stay on a particular page, and your geographic location.  Please be aware that Google uses the data it collects from our Platform for its own purposes, and we do not control or direct such usage.  Please visit Google’s privacy policy to understand how Google uses the information it collects: https://policies.google.com/privacy?hl=en-US.

You may be able to opt out of the use of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout/.

 

HOW WE USE YOUR INFORMATION.

We may use your information to support your use of the Platform in achieving your own path of growth and healing.  

We may use your information in aggregated and anonymized form for the following purposes: (1) enhancing or improving the Platform; (2) performing research; (3) developing and improving the Company’s product offerings and services (collectively, “Data Usage”).

We and our sublicensees (who shall be limited to our affiliates and service providers who assist us in performing our services and making the Platform available to you) may also use your information to: (1) provide you with feedback, commentary, best practices, and other information as may be requested by you or generated through your use of the Platform from time to time; (2) store information about your user preferences and customize your experience on the Platform; (3) notify you of new updates, tools, and features on the Platform; (4) notify you about changes to our ToS or this Privacy Policy; and (5) as otherwise needed to make our services and the Platform available to you.

We may also use your information to contact you about our own or third parties’ goods and services that may be of interest to you.  

 

DISCLOSURE OF YOUR INFORMATION. We may not share the information that you provide or that is generated by your activities on the Platform outside of the Platform.  All parties with access to your Information are bound by their agreements with us to keep your Information confidential.  Certain non sensitive Information may be shared with third parties with: (1) trusted subsidiaries and affiliates; (2) our contractors, service providers, and other third parties we use to support our business and perform functions on our behalf (e.g. website hosting providers, credit card processors and banks, marketing service providers, and server hosting providers). 

 

HOW WE PROTECT YOUR INFORMATION. The Company uses commercially reasonable physical, administrative, and technical safeguards in an attempt to preserve the integrity and security of your information. Unfortunately, the transmission of information via the internet is not completely secure, and we can therefore not guarantee the security of your information transmitted to or through the Platform.  Any transmission of information is at your own risk. In the event that Personal Information is compromised as a result of a breach of security, we will notify those persons whose Personal Information has been compromised if and as required by applicable law.

ACCESSING, CORRECTING, AND DELETING YOUR PERSONAL INFORMATION. You can review and change your Personal Information in your account profile. You may also send us an email at team@journeyspace.com to request deletion of your account profile and any related data that you have provided to us. We may not be able to delete certain portions of your Personal Information except by also deleting your user account. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

 

DELETION OF USER CONTRIBUTIONS. If you delete your User Contributions from the Platform, copies of your User Contributions may remain viewable in cached and archived pages, or might have been copied or stored by other Platform users or third parties. Proper access and use of information provided on the Platform, including User Contributions, is governed by our ToS.

California residents may have additional Personal Information rights and choices. Please see Your California Privacy Rights for more information.

 

YOUR CALIFORNIA PRIVACY RIGHTS

This Section of the Privacy Policy applies solely to California residents.  This Privacy Policy applies only to data collected on or through the use of the Platform.  

We adopt this Section of the Privacy Policy in order to comply with the California Consumer Privacy Act of 2018 (“CCPA”).  Certain terms used in this Section of the Privacy Policy are defined in, and shall have the meanings ascribed to them in the CCPA.  

Please note that this Section of the Privacy Policy uses the term Personal Information as it is defined in the CCPA, and not as defined in the main body of this Privacy Policy.  

California Consumer Rights Pursuant to the CCPA. California consumers have specific rights regarding how your Personal Information is collected and used:

  • Request that Journey Space disclose to you or your authorized agent acting on your behalf the following information covering the past 12 months: (a) specific pieces of Personal Information that we have collected, (b) categories of Personal Information collected, (c) categories of sources from which Personal Information is collected, (d) categories of Personal Information sold or disclosed for a business purpose, (e) categories of third parties to whom we sold or disclosed the Personal Information for a business purpose, and (f) our business purpose for collecting (or selling) Personal Information;
  • Request deletion of your Personal Information (with exceptions noted herein);
  • Request that your Personal Information not be sold to third parties; and
  • Not be discriminated against because you exercised these rights.

Data Collection. Journey Space has collected the following categories of Personal Information within the last twelve (12) months:

Category of Personal Information

Categories of Sources of Collection

Business or Commercial Purpose for Collection

A. Identifiers (e.g., email address, IP address, birth month and year)

Users

Service Providers

Third parties (e.g., Google Analytics)

Enables demographic profiling and insight feedback

B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)) (e.g., year of birth, gender)

Users

Service Providers

Third parties (e.g., Google Analytics)

Enables demographic profiling and insight feedback

C. Protected classification characteristics under California or federal law (e.g., year of birth, gender)

Users

Service Providers

Third parties (e.g., Google Analytics)

Enables demographic profiling and insight feedback

E. Biometric information.

Users

Service Providers

Third parties (e.g., Google Analytics)

Enables demographic profiling and reporting by location

F. Internet or other similar network activity, such as browsing activity and history.

Third Parties (e.g., Google Analytics)

Service Providers

Enables demographic profiling and reporting by location

G. Geolocation data.

Third Parties (e.g., Google Analytics)

Service Providers

Enables demographic profiling and reporting by location

J. Inferences drawn from other Personal Information.

Third Parties (e.g., Google Analytics)

Service Providers

Enables demographic profiling and reporting by location

Journey Space does not knowingly collect any Personal Information of persons under the age of 18.  

Data Deletion. As permitted by the CCPA, in the event you request deletion of Personal Information that we have collected about you, Journey Space may be unable to comply with such a request if your Personal Information is necessary to: (1) complete the transaction for which the Personal Information was collected, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between Journey Space and you; (2) detect security incidents, protect against malicious deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity; (3) debug to identify and repair errors that impair existing intended functionality; (4) exercise free speech, ensure the right of another Consumer to exercise his or her right of free speech, or exercise another right provided for by law; (5) comply with the California Electronic Communications Privacy Act pursuant to Chapter 3.6 (commencing with section 1546) of Title 12 of Part 2 of the Penal Code; (6) enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us; (7) comply with a legal obligation; or (8) otherwise use your Personal Information, internally, in a lawful manner that is compatible with the context in which you provided the information.

Non-Discrimination. We will not discriminate against you for exercising any of your CCPA rights. Specifically, we will not do any of the following unless permitted by the CCPA: (1) deny you goods or services; (2) charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; (3) provide you a different level or quality of goods or services; or (4) suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services. However, we may offer you certain financial incentives permitted by the CCPA that can result in different prices, rates, or quality levels. Any CCPA-permitted financial incentive we offer will reasonably relate to your Personal Information’s value. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.

Do Not Sell My Personal Information. Journey Space sells Personal Information, as the term “sale” is defined pursuant to the CCPA. As a California consumer, you have the right to opt out of the sale of your Personal Information to third parties.

In the 12 months prior to the posting of this Policy, we have sold to third parties the categories of Personal Information about California residents set forth below:

Categories of Personal Information Sold

Categories of Third Parties to Whom Personal Information Was Sold

Identifiers (e.g., IP address)

Browser activity

Browsing history

Third Parties (e.g., Google Analytics)

Service Providers

 

In the 12 months prior to the posting of this Policy, we have disclosed for a business purpose the categories of Personal Information about California residents set forth below:

Category of Personal Information Disclosed for a Business Purpose

Category of Persons to Whom Personal Information Was Disclosed

Identifiers (e.g., email address, IP address, birth month and year)

Browser activity

Browsing history

Third Parties (e.g., Google Analytics)

Service Providers (e.g., hosting services, tech support, help desk to Users, marketing)

How to Exercise Your CCPA Rights. You can exercise all of your rights granted to you pursuant to the CCPA by contacting us at team@journeyspace.com

 

California law requires us to verify your identity before processing your request. In order to make a request pursuant to the CCPA, you must provide us with your first and last name, email address, and year and month of birth. If you are requesting specific pieces of Personal Information that we have collected about you, you will also be required to email us at team@journeyspace.com a signed declaration under penalty of perjury that you are a California resident and that you are the consumer whose Personal Information is the subject of the request.  Note that we will not process your request to disclose specific pieces of information we have about you until we receive this signed declaration, and your request will not be considered timely submitted until we have this document in our possession.  

 

We will review the information you have provided against the information in our databases, and attempt to verify your identity.  However, please note that under certain circumstances, we may require you to provide additional information in order to allow us to confirm your identity and your residency before we can process your requests.  Also note that you are only entitled to make a Personal Information request up to twice in a 12-month period.

If (or when) you submit your CCPA request by email, please include “California Privacy Rights” as the subject line. If you make a request to exercise your rights under the CCPA by telephone, we may ask you to provide the request in writing so that we may verify your identity.

We will acknowledge your request within 10 days and respond to your request within 45 days or let you know if we need additional time or information to verify your identity (and if so, why).

A California resident may use an authorized agent to submit a right to know request, a request to delete, and a request to opt-out of the sale of personal information. To use an authorized agent for these purposes, the agent will be required to submit their first and last name and email address, and the following information about the consumer on whose behalf they are making the request: first and last name, email address and year and month of birth. In addition, the agent will be required to provide written authorization from the consumer to act on their behalf in making these requests. If we cannot authenticate the identity of the agent making the request, we may also require that the consumer confirm directly with us that they have in fact authorized their agent to act on their behalf.  We may deny a request from an agent who cannot meet these requirements.  If the agent has provided a power of attorney pursuant to Cal. Prob. Code Sections 4121 to 4130, then the verification that the consumer has authorized the agent to act on their behalf will not be necessary.  

 

Shine the Light Disclosure. California Civil Code Section 1798.83, known as the “Shine The Light” law, permits our customers who are California residents to request and obtain from us a list of what personal information (if any) we disclosed to third parties for direct marketing purposes in the preceding calendar year and the names and addresses of those third parties. Requests may be made only once a year and are free of charge. Under Section 1798.83, we currently do not share any personal information with third parties for their direct marketing purposes.

Note that, as stated in the Information Collection and Tracking Technologies Section above, we may use cookies and other tracking technologies to collect information about your online activities over time and across third-party websites or other online services (behavioral tracking).  

 

Do Not Track. Do Not Track (“DNT”) is a concept promoted by certain regulatory authorities and industry groups for development and implementation of a mechanism that would allow internet users to control the tracking of their online activities across websites.  Currently, various browsers (including Safari) offer a DNT option that allows a user to set a preference in the browser to not have his/her activities on the internet tracked. You can usually access your browser’s DNT option in your browser’s preferences.  When a user’s browser is set to DNT, some cookies and other tracking technologies may become inactive, depending on how the website or application visited/used responds to DNT browser settings.  If that occurs, the website/application visited will not recognize you upon return to that website, save your passwords or user names, and some other features of a website may become unavailable or not function properly. Given the lack of standards in the industry or any clear regulatory guidance on this issue, the Platform may not respond to all DNT settings at this time.

 

 

Last Updated: April 8, 2021